https://www.southhams.com/ https://www.southhams.com/blog/general-news/discussions/review?id=1578 https://www.southhams.com/blog/general-news/discussions/review?id=1578 Picture of the ticket in my windscreen plus on my bank statement. no one to talk to at PPS now with BW legal who say nothing they can do and I need to pay up the £170 seems like its PPS business model why are the council letting these people do this to the general public? Take pictures of everything and don't let them win ]]> Thu, 14 Sep 2023 09:09:22 +0000 https://www.southhams.com/blog/general-news/discussions/review?id=1545 https://www.southhams.com/blog/general-news/discussions/review?id=1545 I’ve just had the same problem at Hope Cove car park, parked in July, couldn’t get reception for Ringo so made a contactless payment. Didn’t keep the ticket but could prove the payment from my bank statement. Good to see the courts are doing the right thing but this ‘parking’ company are relying on people not having the time or inclination to go all the way. The Council should investigate this type of behaviour of a company operating on their watch. ]]> Sat, 19 Aug 2023 09:09:21 +0000 https://www.southhams.com/blog/general-news/discussions/review?id=1499 https://www.southhams.com/blog/general-news/discussions/review?id=1499 I have had similar issues at Vauxhall St Car Park, Plymouth. Bought ticket at machine using cash, displayed in car, only stayed allowed time but sent demand for £60 saying 'no trace of payment' ie I had not used an online method. I felt a bit smug when I found I still had the ticket and sent a photo of it- but the received notification that it only showed the first 2 digits of the number plate. I had checked that I put it in correctly so it was obviously a 'fault'-or deliberate issue?-with the machine. Either way the small print on the machine says that the ticket must show the correct full number plate-so I felt I would not win the case and paid up. I am glad to see others have stood their ground and won, but is there any way of preventing this scam? ]]> Mon, 12 Jun 2023 12:09:39 +0000 https://www.southhams.com/blog/general-news/discussions/review?id=1427 https://www.southhams.com/blog/general-news/discussions/review?id=1427 I have also recently won in county court after Premier Parking Solutions, who operate the Hope Cove car park, took me to court to claim £276.58. They claimed they had no trace of payment despite the fact I provided my parking ticket valid for the full duration of my stay on initial appeal. They then claimed they had no log of my registration plate. The judge ruled that it was clear I had paid, and both sides agreed that was the case, so dismissed their claim and awarded me costs for loss of leave and also my travel expenses. Do not give in to legal threats and demands for money from the Hope Cove car park operators when you have already paid and complied with the terms of parking. ]]> Fri, 03 Feb 2023 13:13:26 +0000 https://www.southhams.com/blog/general-news/discussions/review?id=1391 https://www.southhams.com/blog/general-news/discussions/review?id=1391 I had the same issued. Paid at the machine and could prove through my bank that I paid the correct amount at the correct time in the correct place to the correct company. They took it to court. Hearing last week. The company tried to claim I hadn't paid but only supplied a printout of payments via the app, not from the machine. Once it became apparent that I had paid, the company's solicitor tried to claim I hadn't entered my registration correctly. No evidence of this was offered. The judge ruled in my favour. I was awarded costs, including the £6 that I paid to park outside the court house! As part of my case, submitted before the hearing, I used multiple quotes from this website and others to demonstrate that the company is not trustworthy. So a big thank-you to all contributors. Victory for the small guy! ]]> Sat, 31 Dec 2022 17:13:00 +0000 https://www.southhams.com/blog/general-news/discussions/review?id=1331 https://www.southhams.com/blog/general-news/discussions/review?id=1331 Iv had this same issue paid using ring go app all went though then few weeks later got a fine in the post appealed sent bank statement showing payment and showed proof of paying to park on the app apparently this is not acceptable now I have £160 fine as it’s been sent to bw legal to recover the money they have told me pay or go to court and pay court fees This sort of thing should not be aloud ]]> Wed, 31 Aug 2022 16:36:39 +0000 https://www.southhams.com/blog/general-news/discussions/review?id=1328 https://www.southhams.com/blog/general-news/discussions/review?id=1328 Has this issue been resolved? We visited Hope Cove this August, we paid for 1 hour using cash, as I could not get reception on my phone to use the RingGo app. Big mistake! I just received a letter saying that there is no trace of payment. I definitely paid it, but now can’t prove it as I no longer have the ticket and no bank records to show it. I have logged my appeal but after reading posts, it seems that they are quite persistent in getting the payment ? ]]> Tue, 30 Aug 2022 11:29:37 +0000 https://www.southhams.com/blog/general-news/discussions/review?id=1302 https://www.southhams.com/blog/general-news/discussions/review?id=1302 Just had same problem - June 22. PPs have rejected my VISA proof of parking. Have appealed. Will go to court if not successful ]]> Tue, 02 Aug 2022 19:48:32 +0000 https://www.southhams.com/blog/general-news/discussions/review?id=1202 https://www.southhams.com/blog/general-news/discussions/review?id=1202 I had exactly the same thing that I am still fighting. Last year in Hope Cove I got ticketed for non payment. I have since provided the ticket that was in my possession and a Monzo print out of the transaction (also went to the cove btw) and they are now instead pursuing me for incorrectly entering my registration number. I have used enough machines in my time to know how to do that properly but they refuse to accept it is clearly a fault with the machine - I have a copy of all of the transactions from the day and it happened to loads of people. The system is rigged in their favour, I am letting them take me to court to see if anyone has any scruples anymore. Hope my faith in the legal system pays off. ]]> Tue, 12 Apr 2022 13:06:59 +0000 https://www.southhams.com/blog/general-news/discussions/review?id=1045 https://www.southhams.com/blog/general-news/discussions/review?id=1045 I had same issue in Sept. paid £2.40 for 2 hours parking; stayed for 1 hour. PPS harassing me to pay £100 fine despite me evidencing with credit card transaction and Strava log that I paid them. Completely unacceptable. Will be fighting this one all the way as it’s a blatant scam. AVOID Hope Outer car park ]]> Mon, 25 Oct 2021 05:01:47 +0000