4 Degrees Plumbing - WRAS & Oftec registered

 
3.9 (6)
8913 0 2 0 0

User reviews

6 reviews

 
(4)
4 stars
 
(0)
3 stars
 
(0)
 
(1)
 
(1)
Overall rating 
 
3.9
Communication 
 
3.5  (6)
Quality / Service 
 
4.0  (6)
Professionalism 
 
3.8  (6)
Value for money 
 
4.3  (6)
Come again / Recommend 
 
3.7  (6)
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Ratings
Communication
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Quality / Service
How would you rate the quality of the work or service completed?
Professionalism
Were they acting professionally?
Value for money
Value for money
Come again / Recommend
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Comments
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6 results - showing 1 - 5
1 2
Ordering
Exceptional
Overall rating 
 
5.0
Communication 
 
5.0
Quality / Service 
 
5.0
Professionalism 
 
5.0
Value for money 
 
5.0
Come again / Recommend 
 
5.0
Very professional company, clean and tidy, always punctual. Have recommended to many.
J
Report this review Comments (0) | Was this review helpful to you? 1 0
Boiler replacement
Overall rating 
 
4.8
Communication 
 
4.0
Quality / Service 
 
5.0
Professionalism 
 
5.0
Value for money 
 
5.0
Come again / Recommend 
 
5.0
Boiler replacement completed on time and when arranged, would use again.
A
Report this review Comments (0) | Was this review helpful to you? 1 0
Dreadfull Service
Overall rating 
 
1.0
Communication 
 
1.0
Quality / Service 
 
1.0
Professionalism 
 
1.0
Value for money 
 
1.0
Come again / Recommend 
 
1.0
I asked this company to repair a valve on my oil tank for me Friday 11th May, the request was made on the previous Tuesday morning and was accepted. I took a day off work and drove down to East Portlemouth where the house is to make sure Matt could get the new parts I had bought and to help if required. By 11.00 he had not shown up I phoned him, by 12 no sign so I phoned and texted him, I phoned and texted twice more that day and received no response, neither an apology nor an offer of when he would do the work. I run a Gas safe Plumbing and drainage business in Bristol and Bath and am well aware of the unknowns that can affect whether you can get to an appointment on time, I am also well aware of the vagaries of the mobile phone network in the South Hams but as I write this review Monday 14th May at 8.19 still at my desk I have received nothing of a reply. I would never treat a customer in this way and am simply not prepared to accept this as professional behaviour, if any of my staff behaved in such a way they would be dismissed, non of them would. I would never use this business again for any task and would strongly recommend nobody else does either. One star is way too generous.
SE
Report this review Comments (0) | Was this review helpful to you? 4 0
Excellent response and service
Overall rating 
 
5.0
Communication 
 
5.0
Quality / Service 
 
5.0
Professionalism 
 
5.0
Value for money 
 
5.0
Come again / Recommend 
 
5.0
Immediate, overnight, response to a heating disaster. Fault conveyed in laymans terms without taking advantage of my ignorance. Problems solved with sound advice given about future options. All in all, the best service I could of hoped for. I feel very confident in using again and recommending.
M
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Absolutely awful after sales service
Overall rating 
 
2.3
Communication 
 
1.0
Quality / Service 
 
3.0
Professionalism 
 
1.5
Value for money 
 
5.0
Come again / Recommend 
 
1.0
Absolutely awful after sales service. Continuously fails to call (even when he promises) and resolve solar heating system setting up problems despite repeated phone calls over a period of 8 months! Would not recommend this plumber.
BW
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6 results - showing 1 - 5
1 2