Devon Holiday Lets are a holiday letting agency, booking agency, property management company who provide housekeeping, cleaning and laundry throughout the South Hams. They pride themselves on being just around the corner & ensure your property has the right support when needed. Available 24 hrs a day, 365 days of the year.
Let your Devon property with us
If you’re the owner of a Devon property you’d like to offer as a holiday let, we’d love to hear from you. We are on the lookout for great homes to present as self-catering lets for couples, families and groups of friends who want to take a break in this beautiful corner of England. Whether it’s a cottage or a mansion, an urban pad or a house by the sea, we can find the people who want to stay at your place.
We consider a wide range of properties for our letting service. What we require is that it meets high quality standards and a selection of criteria relating to presentation, facilities and safety features. Ideally, it will be located in or within easy reach of a Devon destination which will be of interest to someone taking a holiday in the region.
Why team up with Devon Holiday Lets?
Devon Holiday Lets makes the process of getting holiday bookings for your property easy. We are based right here in Devon, giving us a wealth of local knowledge. What’s more, we have years of expertise in the hospitality sector, so we understand what it takes to make happy holidaymakers – and happy property owners too.
Our service is flexible and can be tailored to suit your needs. If you appoint us as your booking agents, you’ll benefit from our powerful marketing mix to get your holiday let noticed. Plus, we make it as easy as possible for guests to select and pay for their stay through our online booking system.
But we also offer Property Management packages to take care of the day-to-day maintenance and running of your holiday let. This means we’ll handle all those jobs, big and small, that are essential to maintaining a successful holiday property. Our professional and thorough service works to ensure the seamless operation of your holiday let, leaving you free to focus on other things. We pride ourselves on being on just around the corner to ensure your property has the right support when it’s needed. Here are some of the features you can expect from our services:
Presenting your holiday let on our website, which is fully responsive for viewing on any device, whether it’s a desktop computer, laptop, tablet or mobile – and allowing visitors to check availability and book easily online.
Creating a detailed profile to showcase your property on its own dedicated page of our website.
Connecting with leading national booking website services to maximise exposure to potential guests.
Actively marketing your property through approaches such as search engine optimisation, advertising and media PR.
Working with you to maximise the appeal of your property to potential guests, offering expert guidance and input.
Continuously reviewing how we market your holiday let to achieve the highest level of occupancy we can.
A personal property account manager who will be familiar with your property, acting as key holder, conducting site visits and arranging work as needed by local reputable tradespeople – while keeping you updated and being your go-to person for all enquiries.
Weekly property checks to identify and address security and maintenance issues.
Arranging and liaising with cleaning and laundry contractors (chosen by you or us, as preferred) for check in/out cleans, deep cleans and linen requirements. This includes spot checks!
Providing ‘how to’ support for guests with queries about how something works in your property.
Waste management liaison and arrangement.
Purchasing domestic appliances and being onsite to receive delivery and set-up.
Arranging addition services for your property, such as gardening, window cleaning, oven or carpet cleaning as required, as well as meeting special requests from your guests, such as setting up decorations for a celebration.
Our Full Property Management service gives you access to all of these services in one complete package. You can also choose our “As Required” Property Management option, which allows you to select any of these services for one-off fee as and when you need them.
Devon cleaning & laundry service for holiday property lets
Good housekeeping is essential when running a holiday let. Your guests expect to arrive at a clean, tidy and well-stocked property to start their trip off on the right foot. First impressions are everything. Our cleaning and laundry service takes care of this, bringing you peace of mind, and giving your guests the welcome they deserve.
Available to any holiday rental properties in Devon – whether you market yours through Devon Holiday Lets or elsewhere – we provide a thorough and professional service, completed to high quality standards. And you can rely on us to get the job done on time. With holiday lets, that short changeover window is valuable. Our efficient team will be in and out, leaving your property fresh, clean and ready to welcome its next group of guests about to embark on their dream Devon holiday.
What you can expect
Our prices are inclusive of all materials, including welcome packs and consumables to be left on site. This service currently involves a fully disposable clean due to the risks of potential cross infection from COVID-19. This means the clean is carried out using disposable wipes and blue roll, and all items used are discarded before moving between areas. All waste will need to be double-bagged and removed from the property between guest stays. Our staff are all DBS checked and we carry a £5m public liability insurance policy.
Given the current circumstances and guidelines, you will see below that we have an additional fee for COVID-19 cleaning. Once the guidelines have been lifted, and should you wish to continue with our services, this additional fee will be removed.
Our cleaning and laundry service includes, but is not limited to, the following:
- An antiviral clean throughout with additional emphasis on high touch areas
- Steam cleaning of duvets & pillows between guests
- Hoovering & mopping (where necessary) of all areas
- A full sanitation clean of all bathrooms including mopping.
- Full clean of kitchen, including cleaning of all kitchen appliances
- Interior glass cleaning throughout – including utility and conservatory rooms
- Antiviral cleaning of all handrails
- Dusting of ledges, skirting boards and window seals
- Emptying and changing of bins including recycling
- Welcome/provision pack (see the following section)
- A tidy of front and back gardens
- Lightbulb and appliances checked, faults reported and replaced where applicable
- Keys, key safe, remotes and telephones cleaned thoroughly with antiviral wipes
Our cancellation policy is to permit free cancellations of services providing we receive at least 24hrs notice. We will charge 50% of the cleaning fee for all bookings cancelled less than 24hrs from cleaning date.
The welcome pack, which is included within the price, consists of the following:
- Washing-up liquid
- Antibacterial soap in all kitchen and bathrooms
- Disinfectant cleaner for guest use in kitchen and bathrooms
- Disposable colour coded cloth for guest use in kitchen and bathroom
- Antiviral spray for guest use in kitchen and bathrooms
- Dish sponge and cloths for dish washing
- 1 x kitchen roll
- 1 x toilet roll per bathroom
- Individually wrapped selection of tea, coffee and sugar
- Premium biscuits
- 1 pint of semi-skimmed milk
- Refuse sacks
Any items from the welcome pack that are left at the end of the stay will be discarded.
In addition to the welcome pack, we are currently leaving red soluble laundry bags and asking guests to strip their own beds. The guests will be required to place their linen into the provided sack. The sack is then put straight into the washing machine and dissolves to ensure there is no risk around cross infection. A cleaning card will be left for the guests to explain our expectations of them on departure. We can forward a copy of this to you separately for information if required.
Optional extra services
These additional options are available for an additional fee. Prices vary according to your particular property and specific needs – please enquire for a quote.
This covers the cost of the additional cleaning relating to pet stays as well as provisions for dog waste bags and an individually wrapped Pedigree Jumbone dog treat in with our welcome pack.
This service is inclusive of towels and bathmats.
Linen and towel provision
This is additional to laundry costs. We provide white hotel stripe bedding, 1 white bath towel and 1 white hand towel per guest, 1 bathmat per bathroom and 2 tea towels.
Pre-clean ULV fogging
Should your guests contract COVID-19 whilst staying at the property, we will be required to fog the premises before cleaning. This is to ensure the safety of our staff and eradicate the potential for cross-infection between guests.
Bag of netted Logs on arrival
This option may be chosen for properties that feature an open fire, wood burning stove or fire pit.
Bottle of wine on arrival
Choose between white, red or rosé.
Get in touch to enquire about the holiday property services we offer in Devon