Legal Stuff
Terms & Conditions | Privacy | Copyright | Cookies
Your data is very important to us, by using our website, you agree to these Terms & Conditions. Please read them carefully.
Terms & Conditions
Who We Are
South Hams Online Ltd t/as SouthHams.com (“we,” “our,” or “us”) is an online UK news, events and business directory that helps visitors and users to discover businesses and services in the South Devon area. We are a Limited company registered in England & Wales, company reg no. 08732485.
Acceptance of Terms
By accessing or using the SouthHams.com website, you agree to be bound by these Terms. If you are using the website on behalf of a business, you confirm that you have authority to bind that business.
You must be 18 or older, or have parental consent, to use interactive features or paid services.
Geographical Location of Members' Listings
SouthHams.com is geographically located to promote businesses and organisations who provide attractions, activities, products or services in South Devon including neighbouring areas, towns and villages. At our discretion, we reserve the right to refuse or remove any advertiser or listing which does not reasonably qualify as serving the South Devon area in the UK. This helps us to keep the directory accurate and relevant for businesses, local residents and visitors.
Eligibility & Accounts
Account Creation: Some features require an account. Provide accurate and current information.
Security: Keep your login confidential. Notify us immediately of any unauthorised use.
Account Closure: You may request closure at any time. We may retain limited data as required by law.
Acceptable Use
You must use SouthHams.com lawfully and responsibly. You must not:-
- Post unlawful, misleading, defamatory, or harmful content
- Infringe third-party rights
- Attempt unauthorised access
- Introduce malware or harmful code
- Scrape or harvest data without permission
- Interfere with website security or performance
You are responsible for ensuring your use complies with UK law.
Listings & User Content
Responsibility: You are responsible for all content you submit (business details, images, descriptions, offers).
License You Grant: You grant South Devon Directory a worldwide, royalty-free license to host, store, display, and promote your content.
Rights & Removal: We may refuse, edit, or remove content if it breaches these Terms or the law.
Sensitive Data: Do not submit special category data or confidential personal data.
Reviews
- Reviews must be truthful and based on genuine experience
- We may moderate or remove reviews that breach standards or appear fake or incentivised
- Businesses do have the opportunity to respond to reviews
- Reviews are public and may include you name or other identifiers you provide (your email address is NOT publicly visible)
All posted reviews are placed in 'moderation' until the admin team publish them.
User Reviews and Content Disclaimer
South Hams Online Ltd t/as SouthHams.comoperates as an open review platform, allowing users to submit and share their reviews of businesses. By submitting a review, you agree that your review, along with your name and any other information associated with your public profile, may be publicly displayed on the Website. If you choose to use your real name as your username, this may disclose your identity, either fully or partially, unless you use a pseudonym.
When you "like" a review, this action may be visible to other users of the website, thereby disclosing the reviews you have found useful.
South Hams Online Ltd disclaims all liability for the content and impact of reviews published on the website. In accordance with the Consumer Protection from Unfair Trading Regulations 2008 and Online Reviews and Endorsements Guidance, South Hams Online Ltd is under no obligation to alter, remove, or hide any genuine, lawful, and relevant reviews that may affect a business’s reputation or listing. Requests for removal of reviews will be denied unless such reviews are proven to be false or malicious.
Paid Services & Billing
Paid Options: Paid listings, ads, or other payable features will require payment, details at checkout
Billing: You authorise us or our payment processor to charge your provided payment method
Renewals: Auto-renewal can be cancelled before the next billing date
Refunds: Fees are generally non-refundable except where required by UK law
Debit / Credit Card Details: Keep details accurate including updated expiry dates
Invoices: All invoices are stored as PDF documents in your dashboard
VAT: We are not currently VAT registered
Availability & Changes
- We do not guarantee uninterrupted or error-free availability
- We may change, suspend, or withdraw any part of the website without notice
Third-Party Links & Tools
- Links to external websites are for convenience; we are not responsible for their content or policies
- Third-party tools (maps, analytics, payment gateways) are subject to their providers’ terms
Intellectual Property
- The website, design, databases, and content are protected by intellectual property laws
- You may view and print pages for personal, non-commercial use. Any other use requires prior written consent
- Trademarks, logos, and branding belong to SouthHams.com and may not be used without permission
A separate Copyright and Infringement Policy below provides full details.
Privacy & Data Protection
- You control the data you provide; we act as the data processor for listings and user content
- We comply with UK GDPR and the Data Protection Act 2018
- Users must have consent or a legal basis before sending marketing communications
- You have rights including access, correction, deletion, restriction, objection, and data portability
A separate Privacy Policy below provides full details.
Cookies & Analytics
- We use cookies and tools like Google Analytics to track usage and improve our service
- Data collected is mostly anonymous and used to optimise the website and for marketing insights
- You may choose to disable cookies in your browser
A separate Cookie Policy below provides full details.
Limitation of Liability
To the maximum extent permitted by law, we exclude liability for loss of profits, revenue, data, goodwill, or any indirect or consequential loss.
Our total liability will not exceed the greater of £100 or the fees paid by you in the 12 months prior to the claim.
Nothing limits liability for death, personal injury caused by negligence, or fraud.
Indemnity
You agree to indemnify South Hams Online Ltd t/as SouthHams.com against claims, damages, and costs arising from your content, use of the website, or breach of these Terms.
Suspension & Termination
We may suspend or terminate access if you breach these Terms or applicable law. On termination, your right to use the website ends immediately; certain clauses survive.
Governing Law & Jurisdiction
These Terms are governed by the laws of England and Wales. Courts of England and Wales have exclusive jurisdiction.
Changes to These Terms
We may update these Terms from time to time. Changes take effect when posted with an updated “Last Updated” date.
Contact Information
Email:
Website: www.southhams.com
Address: Available Upon Request
Other Important Terms
Entire Agreement: These Terms constitute the full agreement between you and us regarding the website
Severance: If any part is invalid, the rest remains in force
Assignment: We may assign rights; you may not assign without consent
No Waiver: Failure to enforce a right is not a waiver
Notices: We may provide notices via email or the website
: Last Updated: 1st May 2026
Privacy Policy
South Hams Online Ltd t/as SouthHams.com (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what personal data we collect, how we use it, your rights, and how to contact us.
Our website is hosted on a UK server and we process personal data in line with UK law.
Important Notice
This Privacy Policy applies to all users of South Devon Directory. By using our website or services, you agree to the following.
About Us
Company Name: South Hams Online Ltd t/as SouthHams.com
Nature of Business: Online business directory showcasing South Devon businesses and services.
Data Controller: We are the controller of your personal data.
Email:
Address: Available Upon Request
What Personal Data We Collect
We may collect personal data that identifies you directly (like your name) or indirectly (like your IP address).
Data You Provide
- Name, email, phone number, postal address
- Business name, address, contact details, service descriptions, logos, images
- Payment or billing information for premium listings or advertising
- Reviews, messages, or feedback submitted on the site
Data Collected Automatically
- IP address, device/browser info, operating system
- Pages viewed, time on page, clicks, referral URLs
- Approximate location derived from IP address
- Cookies and similar tracking technologies
Data from Third Parties
Payment processors, analytics, fraud prevention services, and public sources (e.g., Companies House)
Special Category Data
We do not intentionally collect sensitive personal data (e.g., race, religion, health, sexual orientation). Please do not submit sensitive data in listings or messages.
How We Use Your Personal Data
We use personal data for the following purposes:-
Operating the Directory
- Publish and manage listings
- Enable enquiries and messaging between users and businesses
- Process payments and provide support
Improving our services
- Analyse usage and performance
- Test features, maintain functionality, and security
Communications
- Service updates, transactional messages
- Newsletters and marketing if you opt-in
Safety, Security & Legal Compliance
- Prevent fraud, abuse, or breaches of our Terms
- Comply with legal or regulatory obligations
Example: Your listing might include your business name, contact info, logo, and description of services.
Legal Grounds for Processing
We process your personal data based on one or more of the following:-
Consent: Optional activities like marketing emails or non-essential cookies.
Contract: To provide paid listings, account services, or process payments.
Legal Obligation: To comply with UK laws (e.g., tax, accounting, law enforcement requests).
Legitimate Interests: To run and improve the directory in ways users reasonably expect that do not override your rights.
Who We Share Your Personal Data With
Service Providers: Hosting, payment processing, analytics, email delivery, and security vendors under contract
Public Listings: Business contact details you provide may be visible to website visitors and search engines
Legal & Compliance: Where required by law or to enforce our rights
Business Transfers: Personal data may be shared if the directory is merged, sold, or acquired
How Long We Keep Your Personal Data
- We retain personal data only as long as necessary for the purposes above or to meet legal obligations
- Backups are securely stored and overwritten according to our schedule
- You can request deletion of your data unless retention is legally required
Cookies & Tracking
- We use cookies for site functionality, analytics (e.g., Google Analytics), and, if enabled, advertising
- You can manage preferences via our cookie banner or browser settings
- Cookies track page visits, clicks, browser type, location, and device info but do not identify you personally
Data Security
- We use HTTPS, secure hosting, access controls, encryption, and regular security updates
- If legally required, we will notify affected users and the ICO in case of a data breach
Your Data Protection Rights
You can exercise the following rights:-
- Access your personal data
- Correct inaccuracies (rectification)
- Request deletion (erasure)
- Restrict processing
- Data portability (receive or transfer your data)
- Object to processing for legitimate interests or direct marketing
- Withdraw consent where applicable
- Complain to the Information Commissioner’s Office (ICO)
If you wish to exercise any of the above please first contact us.
Children’s Privacy
- Services are not directed to children under 13
- If you believe a child has submitted personal data, contact us, and we will delete it
Third-Party Links
- Our website may link to third-party websites
- We are not responsible for their privacy practices. Review their policies before providing personal data
Changes to This Policy
- We may update this policy from time to time
- Significant changes will be communicated via email or site notices
- Minor changes are effective immediately when posted
: Last Updated: 1st May 2026
Copyright Notice & Disclaimer
This regulates your use of the SouthHams.com website and all material within it. If you do not agree, do not use this site.
The information contained in this website has been prepared solely for the purpose of providing information about ‘South Hams Online Ltd’ and its business.
The materials contained within this website are directed at those who access the website from within the United Kingdom. Those who access the site from other locations are responsible for compliance with local laws to the extent that they are applicable.
To the fullest extent permitted at law, ‘South Hams Online Ltd’ is providing this website and its contents on an ‘as is’ basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this website or the information, content, materials or products included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose. In addition ‘South Hams Online Ltd’ does not represent or warrant that the information accessible via this website is accurate, complete or current.
Except as specifically stated on this website, to the fullest extent permitted at law, neither ‘South Hams Online Ltd’ nor any of its affiliates, partners, members, employees or other representatives will be liable for damages arising out of or in connection with the use of this website or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, ‘South Hams Online Ltd’ does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of ‘South Hams Online Ltd’, its affiliates, partners, members, employees or other representatives.
Copyright © 2026, South Hams Online Ltd. All website design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this website are copyright South Hams Online Ltd and its affiliates, or their content and technology providers. ALL RIGHTS RESERVED.
No part of the text or graphics on this site may be reproduced or transmitted in any form or by any means, electronic or mechanical, without permission in writing from ‘South Hams Online Ltd’. However, you are permitted to print or save to your local hard disk one copy of reasonable extracts from the site for your personal use. Requests for permission for copying or use beyond this should be sent to
‘South Hams Online Ltd’ and / or other ‘South Hams Online Ltd’ services / strap lines / marks and logos referenced on this website are either trademarks or registered trademarks of South Hams Online Ltd in the United Kingdom, EU, United States of America and / or other countries. Other product and company names mentioned on this website may be the trademarks or registered trademarks of their respective owners.
Any visitor to the SouthHams.com website who hyper-links to any other website is deemed to acknowledge that ‘South Hams Online Ltd’ has not reviewed and disclaims responsibility for any information contained in any such site accessed through the hyper-link. We accept no responsibility for the accuracy of information provided by or data collected from third party web sites, directly linked by or indirectly associated with our company or our web site.
Copyright Infringement Disclaimer
By uploading or submitting any images, videos, or other media content (“Content”) to South Hams Online Ltd, you confirm that:
Ownership and Rights: You are the owner of the Content or have obtained all necessary permissions, licences, and rights to use and share it publicly.
No Infringement: Your Content does not infringe upon, violate, or misappropriate any copyright, trademark, or other intellectual property rights of any third party.
Liability: You accept full responsibility for any legal claims, damages, or costs arising from your uploaded Content.
Indemnity: You agree to indemnify and hold harmless South Hams Online Ltd, its directors, employees, and partners against any claims or liabilities resulting from a breach of this warranty.
Removal of Content: South Hams Online Ltd reserves the right to remove or disable access to any content suspected of infringing copyright or other rights, at its sole discretion and without prior notice.
Legal Disclaimer - User Uploaded Content
South Hams Online Ltd operates solely as an online platform provider and does not create, verify, or endorse any content, images, or materials uploaded by users or members. Accordingly, South Hams Online Ltd accepts no responsibility or liability for any such content, including but not limited to claims of copyright infringement or misuse of intellectual property.
Any and all legal proceedings, claims, or disputes arising from the use, distribution, or publication of user or member uploaded material must be directed exclusively to the individual user or member who provided the content. South Hams Online Ltd will not participate in or be held liable for any such actions.
If you have any concerns, questions or comments please get in touch.
: Last Updated: 31 October 2026
Cookie Policy
Introduction
SouthHams.com (“we”, “us”, or “our”) uses cookies and similar tracking technologies to make our website work, improve your experience, and help us understand how visitors use the site. This policy explains what cookies are, how we use them, and your choices.
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They store information about your preferences, device, or activity. Cookies do not personally identify you unless you provide personal information elsewhere on the site.
Types of Cookies We Use:-
Essential Cookies
Required for the website to function correctly, e.g., login sessions or form submissions.
Session or persistent
Session ID cookie
Performance & Analytics Cookies
Collect anonymous data about how users interact with the website, e.g., most visited pages, time on site, referral sources.
Usually persistent
Google Analytics (_ga, _gid)
Functional Cookies
Remember your preferences, e.g., language settings or cookie consent choices.
Usually persistent
Cookie Consent, language preference
Advertising / Marketing Cookies
Used to deliver relevant ads, measure ad performance, and tailor marketing campaigns.
Usually persistent
Facebook Pixel, Google Ads cookies
Third-Party Cookies
Some cookies are set by third parties when using features like Google Analytics, advertising, or social media sharing buttons. These third parties may collect and process information in line with their own privacy policies.
Information Collected by Cookies
Cookies may collect information such as:-
- Browser type, version, and device
- Operating system
- IP address (general location)
- Screen resolution and colour settings
- Pages visited and time spent on each page
- Referring website or search terms
- Clickstream and interaction data
This information is used in aggregate to improve the website, measure performance, and deliver relevant marketing. It does not include personal details like names, emails, phone numbers, or payment info.
Your Cookie Choices
When you first visit the website, a cookie banner will appear allowing you to:-
- Accept all cookies
- Reject non-essential cookies
- Manage your preferences
You can also manage cookies via your browser settings. Please note that disabling certain cookies may affect website functionality or your experience.
Consent
By clicking “Accept” on the cookie banner, you consent to the use of non-essential cookies (analytics, marketing, and functional cookies). You may withdraw your consent at any time by changing your cookie preferences via the banner or your browser settings.
Data Retention
Cookies are stored either:-
Session cookies: deleted when you close your browser
Persistent cookies: stored for a set period (e.g., Google Analytics cookies last 2 years)
Changes to This Policy
We may update this Cookie Policy from time to time. Updates will be posted here with the date of the last revision.
Contact Us
If you have questions about our cookie usage or want to exercise your rights, please contact us.
Email:
Website: www.southhams.com
Address: Available Upon Request
: Last Updated: 1st May 2026
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