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FAQ

Frequently Asked Questions
Who's behind SouthHams.com and what's it all about?

SouthHams.com is a registered domain name which is legally owned, operated and managed by South Hams Online Ltd. Our Legal page provides full information on our Privacy Policy, Security, Use of Cookies and Copyright © notice. By using this website you agree to these terms.

Our directory is exclusively for businesses who operate within the South Hams. All businesses, working from a premises or operating from home and regardless of size, are invited to join and promote their products and services to visitors of our website.

We do all the design, illustration and hard work! You can easily update and amend your listing (advert) FREE of charge at any time.

Adding listing logo, header, gallery images and picture sizing.

There are several images which need to be added to your listing, you will only be allowed to add or edit these if you have a paid membership.

Logo Image

You can use your facebook or twitter profile picture, the size is 400 x 400 px. Any image larger than this will be resized automatically.

Cover Image

The cover image, like facebook and twitter, sits behind your profile image, the size is 1200 x 400 px. Any image larger than this will be resized automatically.

Gallery Images

To create a good gallery on your listing please upload images which are at least 1500 px (landscape or portrait).

If you have any problems try using this www.picresize.com, or please contact us for help.

Can I add documents or a video to my listing?

In addition to your basic company information, you can add an image gallery, a video as well as other documents to your profile. These might include a PDF of your menu or brochure, to tell your customers more about your business and make your profile stand out.

(this feature is only available on paid memberships, contact us to upgrade).

My listing or images are not live after uploading?

When a new or existing listing is added or amended the listing is placed in a suspended state. We moderate all listings to avoid spam, we will also check to make sure the correct Search Engine Optimisation (SEO) has been added.

How do I build up reviews on my listing?

There is the option for people to leave reviews about your business, much like those on other platforms such as Facebook and TripAdvisor. Our reviews can support your wider reputation by appearing in searches and your Google listing.

Example:



To help build your reviews on Southhams.com we recommend:

Sharing the link to your business profile on other marketing platforms such as Facebook and customer newsletters.

Telling your team and other people you know about the page and encouraging them to leave a review by clicking on the ‘write review’ button.

You can also add reviews from other platforms yourself, such as those that have been hand written to you or shared on TripAdvisor. To do this, simply log out of your account, navigate to your SouthHams.com profile as if you were a visitor, press the ‘write review’ button and follow the instructions. Make sure when you do this that you are not logged into your account.

Tip - Don't add more than one review at the same time.

* How about leaving a review for another business on our website, like you, they would appreciate it?

Can I submit my own news?

We regularly publish news and features on our blog, which we share with our social media audience and in our new customer newsletter, available to all who sign up.

These range from company news to features about businesses, charities and individuals in the surrounding area.

If you have any news you'd like us to share with our audience, you can submit news to us. Click on the option on the form and an upload attachment feature will appear. Alternatively just send us an email to This email address is being protected from spambots. You need JavaScript enabled to view it..

How do I make a payment for my membership?

When your membership has been created, an invoice will be emailed to you. We accept credit and debit cards through our secure payment provider Stripe. You can pay securely online on our payment page.

If you prefer to pay by BACS our bank details are included on our PDF invoice. Please send cheques to:-

Devonshire House, 7 Church Street, Modbury, Devon. PL21 0QW


If you have any payment issues please do not hesitate to contact us.

Member Reviews

A few kind words from our members, helping businesses online. Existing member? Leave us a review

★★★★★
Kevin Mason

Very happy with the amount of customers who contact us through South Hams Directory, we always ask when we are contacted. Seems to be a very popular website locally. Keep up the good work.

We have advertised our cleaning business on this directory for many years. I can genuinely confirm that it has worked wonders. Regular enquiries, some small cleans and larger permanent contracts. Great work, fully recommend to contact Joe and the team.

All I can say is read our reviews from some of our customers who have contacted us through this website. I couldn't ask for anything more. Thank you very much, you do a great job.

Ben Brierley

This is a brilliant website and fantastic value for money! They are constantly updating the infomation on the site and whenever I ask for our details to be amended it is done almost instantly! Thank you for your great customer service and I look forward to many more years working together.

I just wanted to express my thanks for your excellent on line directory, I have been a member for nearly three years now and the results have been fantastic, it’s repaid my subscription 5 times over, at least!

The search engine technology means that I have a great accessible website costing next to nothing but enabling me to reach the generally older and therefore more affluent potential customers that Facebook doesn’t reach, it simply doesn’t have the professional reach for the higher network clients to enable me to work in some fabulous properties.

I love all aspects of my job, no matter how big or small but your service has enabled me to work with some cracking views!

I recommend you to every fledgling small business as it’s excellent value for money, thank you.

Get online with SouthHams.com, it's easy!