The Good Desk

Based in Dartmouth, The Good Desk provides professional virtual assistant services, helping businesses and busy professionals with flexible, reliable administrative support and day-to-day organisation.

The Good Desk – Virtual Assistant & Business Support in the South Hams.

Based in Dartmouth, The Good Desk provides professional virtual assistant, administrative and operational support to businesses, sole traders and legal professionals. From everyday office administration to specialist operational and quality management support, services are flexible and tailored to suit the needs of each business.

Office & Admin Support

Flexible administrative support to help businesses stay organised, manage workloads and free up valuable time.

• Drafting letters, quotes and reports
• Creating document templates
• Email inbox management
• Reviewing, formatting and proofreading documents
• Data entry
• PowerPoint presentations
• Customer service support
• General administration
• Producing invoices and chasing outstanding payments

Operational Support

Practical support to improve business processes, increase efficiency and make day-to-day operations easier to manage.

• Reviewing existing processes and recommending improvements
• Identifying areas of operational risk
• Creating Standard Operating Procedures (SOPs)
• Producing clear workflows
• Updating office and operations manuals
• Creating procedures for new computer systems
• Staff training on new systems and processes
• New client and employee onboarding
• Continual improvement recommendations

Quality Management Systems

The Good Desk can help businesses develop, implement and improve their Quality Management Systems (QMS), supporting better processes, consistency and compliance.

• Reviewing and evaluating existing Quality Management Systems
• Developing and implementing a tailored QMS
• Internal audits
• Identifying opportunities for improvement
• Independent third-party audits
• Tender evaluations
• Supplier assessments
• Pre-contract award audits

Legal Support

With experience working in law firms in the UK and overseas, The Good Desk provides flexible legal support to law firms, barristers, businesses and sole traders.

• Legal research
• Case preparation
• Drafting Letters Before Action
• Contractual disputes
• Non-paying customers and debt recovery matters
• Supplier disputes
• Breach of contract matters
• Additional support during busy periods or staff absence

Please note: The Good Desk works exclusively with businesses, sole traders, law firms and legal professionals and does not accept instructions directly from private individuals.

Removals & Storage Support

With more than 15 years’ experience in the removals and self-storage industry across the UK, Middle East and Australia, The Good Desk provides specialist support to removal and storage businesses.

• Responding to customer enquiries
• Preparing and following up quotations
• Customer communications
• Ordering packing and moving materials
• Assisting with route and relocation planning
• Liaising with suppliers and partner companies
• General office administration
• Support for self-storage businesses
• Customer support for unmanned storage facilities

Whether you need a few hours of regular support, holiday cover or additional help during particularly busy periods, The Good Desk provides flexible, experienced support when your business needs it.