Bespoke Devon are one of the market leaders of tailor made property management

Bespoke Devon is the long-standing and highly experienced holiday home management company that pioneered bespoke operations in the South Hams. 

Nicki Gray, founder and managing director of Bespoke Devon, had the vision to create bespoke management for each holiday home and each client, recognising that each had their own needs, wants and levels of involvement in the day-to-day job of looking after a beloved property and created Bespoke Devon in 2014. 

Bespoke Devon

A roaring success from the start, Bespoke Devon is now one of the market leaders in the South Hams, with a highly experienced team who truly understand the dynamic nature of managing a holiday home and giving clients reliability, peace of mind and confidence that their property is in the best hands. 

Nicki was brought up in Corsica, where her parents built and ran a complex of 40 villas and apartments, two restaurants and a bar, so this industry is truly in her blood and her market knowledge is second-to-none. 

Bespoke Devon 

Nicki and Lesley at Bespoke Devon now head up a team of up to 20 staff and from their headquarters in Totnes they manage holiday homes across the whole of the South Hams. They pride themselves on being a great employer and truly look after their staff. This shows, as their staff stay with them year after year, which affords them an experienced loyal team who they can trust with their clients’ precious homes.

Bespoke Devon 

Their testimonials speak for themselves:
Martine and Robin said: “Nicki Gray, founder and managing director of Bespoke Devon took over the management of our holiday cottage in 2019. We have enjoyed a very good relationship ever since.
“Lesley was our personal contact, and is always attentive to our questions or problems, ready to offer helpful advice and solutions. 
“The cleaning and laundry service is always reliable, well-organised and of a high standard. Comments from guests renting the cottage regularly praised the cleanliness of the property. 
“During the COVID pandemic, Nicki set up a protocol which enabled us to open for lettings as soon as legally possible.
“We have no hesitation in recommending Nicki Gray and Bespoke Devon.”

Another testimonial from valued long-term clients John and Helen, said: 
“Appointing Bespoke Devon was the best decision we made.  They helped us set the property up to an exceptionally high standard and have continued to maintain this throughout. We receive regular feedback about how excellent they have been supporting our guests.”

Bespoke Devon 

Bespoke Devon has their own booking site, making it even easier for their clients and guests, while also managing a competitive selection of online booking agents’ accounts such as AirB&B and Booking.com. This is just another way that Bespoke Devon can take all the stress out of owning a holiday home, minimising the stress involved while maximising the income and enjoyment. 

Bespoke Devon 

Nicki said:  “No two properties are the same. Every property has to be looked at independently and a bespoke package is put together - hence the company name.

“Bespoke covers all of the diary management, cleaning, laundry, key-holding, concierge services, weekly checks, out of hours telephone service, welcome texts, provision packs, meter readings, the whole works. 

“We work closely with the client to ensure that we understand their requirements and create a package to suit them. Simple as that. There really is so much involved in owning a property and when you are hundreds of miles away it can be very difficult to keep on top of everything.

“Our job is to take that stress away and we’re rather good at it.”

Bespoke Devon 

Bespoke Devon only takes on a limited number of properties throughout the year in order to ensure the best service for their clients, they have a few remaining spaces for this year, so contact them today to find out what they can do for you and your property. 

To find out more about Bespoke Devon and their full contact details. Visit their SouthHams.com listing today.

If you would like to find out even more about Bespoke Devon, visit their previous blog post here.