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South Hams Elite Property Services (SHEPS)
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Contact Info (please mention SouthHams.com!)
Products or Services Provided
Providing Airbnb co-hosting and letting services, property management, hey holding, security services, painting and decorating and gardening in Kingsbridge, Salcombe, Dartmouth and the whole of the South Hams.
We provide a range of property based services to ensure your current residence, second home or holiday let is always looked after and safe.
SHEPS services include:-
- Airbnb co-hosting and letting services (Changeovers, cleaning etc)
- Property management
- Decorating (internal and external - single rooms to full projects)
- Gardening
- Key-Holding and care-taking
- Security services (emergency contact, callouts, weekly checks)
SHEPS - Airbnb co-hosting
At South Hams Elite Property Services (SHEPS), we are focused on providing our services with the highest levels of customer satisfaction.
Airbnb property services / co-host / Listing advice
With more clients now moving towards Airbnb as their primary letting source, SHEPS can help you manage and co-host your Airbnb let property here in the South Hams, ensuring you maximise your homes earning potential. Clients are reaping greater profits using Airbnb as their main letting platform in conjunction with SHEPS co-hosting and managing their changeovers.
Our services include:-
- Acting as the local co-host, and being on hand for your guests
- Swiftly respond to any issues during their stay
- Handle all the changeovers - including linen, laundry, cleaning and welcome packs
- Ensuring the property is presented to the highest standards
- Airbnb listing advice, guest communications and marketing
- Provide additional items for your guests (greeting packs, cots, high-chairs, push-chairs etc)
The benefits of using Airbnb:-
- Reduced costs, less commission, increased bookings and more revenue - save hundreds of £'s per occupancy
- Take control of your bookings, pricing and calendar
- Promote your property simply and easily, using guests reviews and 5-star ratings
- Airbnb is listed as one of the most popular places to search for self-catering holidays
- Simple and easy to use system for owners - and payments handled directly via Airbnb - hassle free
- SHEPS are already listed as co-hosts on Airbnb with easy access to our properties' details, bookings, calendar and communications
Positive reviews and feedback on Airbnb from previous guests (something we all look at when booking ourselves!), will help increase your revenue potential. SHEPS embrace this, always taking great pride in how your property is presented through to providing our co-hosting services to your guests (as if they were our own!) - our properties all have 5-star ratings and top reviews (references available)
SHEPS can also help with you Airbnb listing and marketing. From setting up to advising on pricing, promotions and discounts (in line with local events) we help boost your listing and gaining those all important reviews and new/repeat bookings. Having a local co-host and adding us to your listing gives guests peace of mind that someone is always on hand should any issues arise.
Our clients have saved massively in fees when compared to local letting agencies. A Salcombe owner saw savings in excess of £300 per occupancy after moving across to Airbnb and SHEPS, compared to their previous leading local agent. (c.£4k in a summer season!)
Property Services
Property Management
SHEPS can provide a full property management package to suit your needs. SHEPS are SIA Licensed for key-holding (a legal requirement for ALL key holders) and can take care of all your property requirements throughout the year.
This can also incorporate Caretaking services such as small maintenance jobs through to overseeing larger projects and co-ordinating local trades and services.
Decorating
With years of experience and having worked on many projects, SHEPS are able to take on jobs whether they be small touch-ups during the holiday season or full makeovers and redecorating projects out of season - both internal and external - references available.
Gardening services
SHEPS can maintain your gardens and grounds to keep your property looking at its best. We offer regular scheduled visits as well as being available for one off garden and maintenance jobs.
- Regular lawn cutting
- Bed and border maintenance
- Clearing and tidying
- Hedge cutting
Security Services
SHEPS are SIA Licensed for key-holding as well as providing additional security measures for your property. We operate regular checks on our properties (throughout the whole year) and are also on-call for our clients 24x7
- weekly property checks
- emergency response
- regular drive-byes
- checks after adverse weather conditions
- nominated emergency local contact for your property
Please get in touch on 07484 778077 or through the green contact button.
Photos
Map
User reviews
We started with Airbnb in late summer 2018 due to a major Salcombe holiday agency not being able to fill some key summer weeks. We found this surprising and very frustrating.
We looked at options to market our holiday home and we thought Airbnb would be the best and most flexible platform to provide bookings. We found that setting up on Airbnb is very easy and there is lots of help from Airbnb to assist you getting the details correct.
Since using Airbnb to market the house we saw a 30% increase in bookings and the percentage of income we receive from our bookings had increased.
Like most second home owners in Salcombe we did not live close enough to manage our own properties. This meant that we had to engage with the rental agencies in Salcombe to support the bookings and all the associated activities that are required to rent out your home for holidays.
When we decided to take control of our own property we searched for a management company and that’s how we found SHEPs – Elliot & Caroline. SHEPs are a “one stop shop” for a complete holiday home management solution. Elliot was also our co host on Airbnb and had visibility of communications with all the guests, we worked together to ensure the guests requests were fulfilled and Elliot communicated with the guests before they travelled to Salcombe. When guests arrived Elliot took over and ensured any issues were quickly resolved.
When we came to the end of a very busy holiday period which starts at Easter and probably ends late September and SHEPs had handled multiple changeovers, cleans, linen changes and waste removal. They even ensured the recycling was done and we were impressed with the seamless way the changeovers were carried out and very much appreciated their efforts & support.
SHEPs handled everything for us in Salcombe and this was so reassuring and the feedback we got from guests staying at our home via Airbnb helped to build a very good reputation which secured future bookings & returning guests.
We couldn’t have built this reputation without the help and expertise of SHEPs – Elliot & Caroline. They are friendly and open to idea’s , suggest idea’s and it’s a partnership with a common goal to not only secure booking’s but also ensured our guests had support if needed. It was so reassuring to have the knowledge that if anything is needed during their holiday help was never far away.
I would highly recommend SHEPs to any holiday homeowner wanting a full management solution and I can only give praise to Elliot & Caroline in their approach to looking after our home and I look forward to SHEPs supporting us in the future.
He has proved to be reliable, able and versatile and has become a good friend. Elliot is always willing to tackle the less glamorous or interesting jobs of weeding and general trimming as well as looking after all the lawn mowing, strimming and hedge maintenance
He has tackled anything which I have asked, willingly and successfully. My dogs (all 7 of them!) welcome him on arrival and are obviously pleased to see him. Elliot has become a firm family friend and I hope he is able to help me for a long time yet.
I would highly recommend him and the services he provides
Thanks
Liz
Property Management and related businesses in Kingsbridge and throughout the South Hams, South Devon
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