Totnes' trusted independent audiology clinic, offering bespoke hearing services (with pop up clinics available in Bristol). Services include hearing tests, hearing aids, ear wax removal, ear impressions, hearing protection and check ups.

Southwest Hearing is Totnes’ trusted independent audiology clinic. Whether it’s ear wax removal, hearing tests, hearing aids, custom ear protection, specialist diagnostics or rehabilitation - we have you covered.

Our core values centre around the optimal patient experience, and your friendly dedicated clinician Jonathan Doyle is a trusted expert in his field. Jonathan maintains registration with the Academy for Healthcare Science (AHCS) as a Clinical Physiologist specialising in Audiology, and the Health and Care Professions Council (HCPC) as a Registered Hearing Aid Dispenser. He is a recognised clinician provider with Bupa health insurance, and also an active member of the Association of Independent Hearing Healthcare Professionals (AIHHP).

We also treat patients in the heart of the South Hams district with our home visit service, available by request. Proud supporters of our charity partners Help Musicians UK and Surfers Against Sewage.

Services include:

Ear Wax Removal

Blocked ears cause hearing loss, and wax removal is used to clear the ears of occluding debris.

Microsuction involves using a binocular magnifying lens to look in the ear, and a low-pressure suction device with a fine, tubular vacuum tip to gently remove wax from the ear.

Irrigation can be used in instances where the wax is particularly soft or too near to the eardrum for suctioning. Water is channelled up the sides of the ear canal to create a vortex that washes away the wax, and the ears are then dried with sterile absorbent material afterwards. You can read a little more via our website here.

£60

Impressions

We take highly detailed and precise moulded impressions of the ears using a fast-setting silicone putty. The actual process of taking impressions should be gentle and swift, and the moulds will be inspected afterward to ensure they comply with manufacturer standards.

These moulds can then be used to create custom fitting hearing protection, unique to you. Whether you’d like a pair of In-Ear Monitors (IEM’s), waterproof swim plugs, or soft comfortable sleeping plugs, your audiologist will guide you as to the best solutions available.

£60

Hearing Protection

Protecting your ears is of paramount importance in an increasingly active, noisy, and busy world.

We are huge proponents of acting preventatively; after all, dealing with the consequences of ear damage is far more complicated than stopping an issue from ever arising in the first place.

We have partnered with a select few manufacturers to bring you the best in bespoke ear protection. This includes comfortable sleeping plugs for the most restful nights kip, waterproof plugs for embracing the elements, sound filtering plugs for working or socialising in loud environments, or fully fitted audio solutions to hear the finest details of music at a safe volume level.

Hearing Test

If you are concerned about your hearing, then a comprehensive diagnostic assessment will equip you with a complete understanding of your auditory health. Your 90-minute appointment includes:

- A detailed case history
- Examination of the ear canals (otoscopy)
-Tympanometry (middle ear pressure test)
-Stapedial reflex testing (if indicated)
- Calibrated audiogram (air and bone conduction hearing tests)
-Speech perception audiogram (if indicated)

Your results will be discussed in full, along with a detailed written report. This can be provided for your records or sent as a referral to your GP or ENT if needed. We offer impartial guidance on the most suitable hearing aid options, along with bespoke quotes for new hearing aids and listening devices.

£80

Hearing Aids

The dimensions of your ear are more unique than your fingerprint, and so each hearing aid we fit is equally bespoke to the individual. Navigating the sheer breadth of choice available when it comes to hearing aids can be quite daunting, so rest assured your clinician will guide you through the process and discuss the merits of each option before selecting one that is just right for you.

Whether you are an existing hearing aid user in need of advice and repairs, or only just beginning on your hearing journey, we are here to help.

You can find out more information on our dedicated hearing aid page via this link.

Servicing & Repairs

Alongside providing diagnostics and new hearing aids, we can also assess, repair, service, or fine-tune your existing set-up to ensure optimal performance.

If your current hearing aids are outside of their warranty period, then this usually carries an additional varying cost dependant on the manufacturer and which components require replacing. During your consultation our audiologist will test your devices and advise the best route possible.

Please bring along any key accessories including batteries, charging docks and cleaning tools.

£70

Ear Checkups

Due to board a plane but experiencing some discomfort in your ears? Perhaps you’re concerned that after a swim your ears haven’t completely unblocked? Or maybe there’s a persistent itch in your ears that just won’t quit.

Either way it’s always safest to have them checked over, and we will do just that. After all, taking a thorough look in your own ears is not something you can readily do yourself!

We take detailed photos of your ear canal and eardrums using our video-otoscopy system, providing evidence for subsequent treatment recommendations. Our audiologist is on hand to inspect your ears and advise, whatever your aural query may be.

£20

Home Visits

While we take pride in offering convenient clinic locations with easy access to train and bus links, step-free entry, and free parking, we understand that sometimes the flexibility of a home visit is more suitable.

We’re happy to bring our expert ear care straight to you, providing all our services and products without the hassle of arranging travel.

Please note that home visits can only be arranged by individual request and are not available through our online portal. This allows us to best fit around your schedule while also coordinating with our clinic hours. Home visit fees are calculated based on the distance our audiologist travels from our clinic in Totnes, Devon.

Musician’s Hearing Health Scheme

The Musicians’ Hearing Health Scheme provides you with a fully diagnostic hearing assessment, advice about your ears and noise safety, and a pair of bespoke custom-fitting ACS hearing protection plugs for just £50. This package of consultation, testing, and plugs would usually cost £250 – the affordable price of the scheme is delivered through working together with our charity partner Help Musicians UK, and a further 25% discount is available to members of the Musicians’ Union. We also provide this same service to all employees and affiliates of the Music Venue Trust.

*Please note this appointment type is only available to patients who have already successfully applied to the Musicians’ Hearing Health Scheme.

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We provide all our services for patients aged 3+ years. For those aged 3-17, parental consent is required, and a parent or legal guardian must be present during the appointment. Please note that ear wax removal is only available for patients aged 18 and over.